Put your trust in me (better still, trust your students)

It’s a strange thing the relationship between lecturers and their students. We all know that students are adults. However, apart from the occasional maths prodigy they are usually over 18 by the time they get to University. We also talk about developing them as ‘independent learners’. Yet, at the same time, and usually with the best intentions, we tend to treat them like small children who need to be constantly protected and who are incredibly naive about the ‘real’ world.
I’m constantly reminded of how little trust we have in our students when I listen to colleagues telling me what they can’t do. It’s not that these staff don’t care about the students, but that they are, in my opinion over protective of their charges. This zeal to protect students borders on what we might call mollycoddling.
This attitude often expresses itself in relation to the use of technology. In The Open Universty we use a version of Blackboard Collaborate called OU Live. It is a fairly easy to use system used in universities and businesses around the globe. I hear often from colleagues that “students will be scared” by it. Therefore, we should offer them training on this new system (new, in as much as it has only existed for 10 years). My main concern has always been that students would not be able to find their way into the system, hence my You Tube video, which has had over 1,000 views.
Once, in the system, however, students find it relatively easy to use and if truth be told are actually more comfortable with this type of communication than the staff who teach them.
But it is not just OU Live, I recently had a discussion with a well respected member of my own institution who thought that students would not be able to cope with social media, particularly Twitter. When I argued that Twitter was now ubiquitous at conferences, the question was posed, almost accusingly “are you a Twitter user?” So, in the interests of fairness I should describe myself as a self-confessed Twitter user (@OUSocSciCymru if you want to follow me).
The problem with Twitter, apparently, is that it is dominated by a handful of very persistent Tweeters who can be quite aggressive.
Now I’m not one to argue that some of what passes for comment on social media is sometimes written by people who probably shouldn’t be permitted to have fingers, let alone keyboards to tap with them, but to suggest that the behaviour of that minority is typical is rather like arguing that one loose cannon at a conference typifies the conference. It doesn’t.
But even if it did, my point is about our reaction to these things. Lets face it the general population is full of individuals, some of whom are not very nice. But should we shield students from these things? Whilst we may have a moral duty to our students, I started off by saying that they are adults. Many of my students are mature students with a considerable personal history and are juggling complex life situations with their study. It strikes me as mildly patronising to believe that they are incapable of dealing with fairly simple technologies or able to understand that social media can be a bit of a jungle.
So, this raises the issue of why lecturing staff think their students need to be protected from technologies? I rather suspect that the lack of trust is based partly on a hierarchical view of the student-lecturer relationship, but more importantly is lecturing staff projecting on to students their own insecurities. When colleagues say ” my students don’t like technology-led learning”, what they mean is that they don’t like it. Similarly when they say that students don’t like social media, or should be protected from it, what they mean is, “I don’t like social media”.
One thing I have discovered, and this has been reinforced at a number of student events over the past couple of weeks is that students are amazing. They have a zest for knowledge and innovation that is often not reciprocated by lecturing staff. They are not afraid of new challenges but often lack the confidence to do anything about them. My view is that we have to trust our students, build their confidence, support their potential, and be prepared to pick them up when they fail. In effect, we have to treat our students as partners in a joint learning enterprise, not just as a convenient audience on which to project our own ideas and insecurities.