Back To The Future (for teaching and learning)

I don’t normally go out of my way to praise Senior Management. This is partly because they seem aloof and often irrelevant to the day to day activities that consume me. And, also because they really don’t need me to blow their trumpet – they manage to do that quite well on their own!
But, two events at the Open University this week inspired me. On the basis, that I am sometimes too quick to criticise, I also think I should be quick to praise.
The first event was the announcement by our Vice Chancellor, Martin Bean about the appointment of Martha Lane-Fox as our new Chancellor. This was handled particularly well with a message sent round encouraging staff to log on to this You Tube video. I just thought this was very well handled, and it reminded me that the Open University can be a very slick organisation.
The bigger event for me however was organised by Belinda Tynan, our Pro-Vice Chancellor (Learning and Teaching). This was a 2-day residential which brought together around 50 people from across the OU to discuss future learning and teaching.
I was impressed by Belinda’s open and inclusive approach but also her passion for teaching and learning. We ought to be able to take these things for granted, but as she pointed out senior management often operate at a level of strategy that is divorced from what actually happens on the ground. It was great to see Belinda simply being one of the participants, listening to what people had to say, making useful and practical suggestions and never pulling rank to get her own agenda accepted. I’m not sure I’d be that self-disciplined!
With this culture of openness established the event allowed the rest of us to articulate our passion for learning (and it was learning rather than teaching that people seemed passionate about). Through a series of increasingly focussed group activities we thought about where we are now, where we fit in the wider socio-economic system and where we might be in the future.
Of course, crystal ball gazing is always fraught with danger, but I have to say I was impressed with how practical most of the future thinking actually was. A commitment to capture what the OU is in terms of its shared values and to use those values to orient us in our journey into the future. Naturally, 50 people in a room many of whom have never met previously and from a variety of backgrounds could never hope to agree on every finer point. What was noticeable was that even where disagreement emerged there seemed to be a desire to find common ground.
The event was interesting as well because it brought together academics, technicians and administrators on an equal footing. It gave me pause to think as I had a debate with another delegate over breakfast about how hopeless our IT systems were, when he introduced himself as a member of the IT department! More importantly, after our discussion I realised that it was not the people in IT who are the problem, nor the systems but the fact that whilst we all believe, at the strategic level, that we are committed to enriching the student experience; at the practical level we are often overly focussed on what we personally require in the here and now. Presenting other departments as the culprits of everything that doesn’t work is a way of ensuring that we never work together to overcome the challenges we sometimes have to solve (note: I was going to write problems, but changed my mind).
It is always easier to be critical of others than to work with them to find solutions to what is, after all, a shared commitment to our students. In future, I certainly will be less quick to criticise and much quicker to open a dialogue.
Another observation was that as we discussed our vision of teaching and learning, there was a strong sense amongst many of the educational technologists present that any improvement would involve building something. For many of the academics improvement was about improving processes (for which the ed techs wanted to build a new app!) In all this, however, something else became apparent and that was something almost everybody agreed on: at some level education is about relationships. There are relationships that students have with their institution, with their tutors and with each other. Of course, technology can assist and processes can help mediate those relationships but education is all about people connecting, and supporting each other. Whilst individual motivation can help, it is important to have a supportive network of friends, tutors, administrators etc. In some way creating an environment where students can feel confident, where they can overcome personal and educational challenges and where they can obtain their personal goals remains integral to the Open University. That is an exciting challenge and it is taking us back to the future.